Ordering & Shipping
Venom Supplies (powered by Latoxan S.A.S., established 1982 in Portes-lès-Valence, France) supplies both individual researchers (independent scientists, herpetological specialists, private toxinologists, educators) and institutional research laboratories (academic universities, biotechnology enterprises, contract research organisations, and pharmaceutical manufacturers) worldwide. All transactions are denominated in Euros (€ / EUR) and benefit from established European cold-chain distribution.
European Union Distribution Advantage
Because our primary distribution facilities are situated within the European Union (Auvergne-Rhône-Alpes, France), shipments destined for EU Member States enjoy significant operational efficiencies:
- Zero Intra-EU Customs Delays: Rapid express dispatch across all 27 EU member countries without customs clearance bottlenecks.
- Intra-EU CITES Streamlining: Exempt from third-country import border inspection for specimens held under Council Regulation (EC) No 338/97.
- VAT Reverse Charge: Seamless intracommunity tax handling under European Directive 2006/112/EC for verified VAT entities.
- SEPA Direct Transfers: Standardised euro clearing via SEPA (IBAN/BIC) with zero international banking surcharges.
How to Order: For Individuals & Research Laboratories
Direct Online Ordering
Independent scientists, herpetologists, private toxinologists, and educators can purchase directly:
- Select Reagents: Browse our online catalogue and add required quantities to your cart.
- Instant Checkout: Proceed to checkout without needing an institutional account.
- Flexible Payment: Pay securely using major Credit/Debit Cards, PayPal, or SEPA bank transfer in EUR (€).
- Fast Dispatch: Orders are packaged in validated cold-chain containers and shipped directly to your designated address.
Institutional Purchase Orders & Quotes
For university departments, biotechnology consortia, CROs, and pharmaceutical manufacturers:
- Request Quotation: Email orders@venomsupplies.net with SKUs, target specifications, and lot sizes.
- Formal Proforma in EUR (€): Receive an itemised quote with lot reservations, CoA previews, and freight within 24h.
- Institutional PO (Net 30): Submit your university or corporate purchase order for invoice settlement.
- Compliance Dossiers: Shipments include batch-specific chromatograms, mass spectra, SDS, and CITES permits.
Regions Served
We regularly dispatch temperature-stabilised venoms and reference standards to verified research institutions worldwide:
- European Union: Priority cold-chain delivery within 24–48 hours to France, Germany, Italy, Spain, Netherlands, Belgium, Sweden, Denmark, Poland, and all member states.
- United Kingdom & Switzerland: Streamlined direct customs transit with full export declaration dossiers.
- North America: USA and Canada via validated biological couriers with USDA/CDC clearance assistance.
- Asia-Pacific & Global: Japan, Australia, Singapore, South Korea, and accredited international institutes across 70+ nations.
For specialised destinations requiring import licences, contact our regulatory team for assistance with import documentation.
Shipping Conditions & Cold-Chain Logistics
Validated Cold-Chain Transport
Lyophilised venoms and purified fractions ship on dry ice or calibrated thermal gel packs depending on product stability profiles. Calibrated irreversible temperature indicators accompany sensitive batches to verify continuous cold-chain integrity from our Valence laboratory to your bench. Upon receipt, transfer vials immediately to specified storage (−20 °C or −80 °C).
Packaging & Safety Standards
Materials are sealed in high-recovery, low-adsorption amber glass vials under inert atmosphere, protected by secondary shatter-resistant containment. Exterior shipping cartons adhere to IATA dangerous goods and UN3373 biological substance compliance where mandated.
Lead Times
Catalogue items in stock typically ship within 24–72 hours across the EU. Custom venom fractions or large-scale antivenom immunization pools are prepared according to scheduled batch timelines.
Regulatory & European Compliance
Venom Supplies operates in strict adherence to European Union wildlife trade frameworks, French export controls, and international bio-security conventions. Our compliance dossiers include:
- EU CITES Documentation: CITES export permits and EU Certificates issued under Council Regulation (EC) No 338/97 for protected taxa.
- TRACES-NT Integration: Registered European TRACES health declarations where required for biological derivatives.
- European Pharmacopoeia (Ph. Eur.) Standards: Batches intended for hyperimmunisation or diagnostic reagents meet stringent pharmacopoeial purity specifications.
- Harmonised Tariff Schedule (HS) Codes: Standardised biological tariff classification (HS 3001 / 3002) for frictionless clearance.
- Safety Data Sheets (SDS): Compliant with EU REACH Regulation (EC) No 1907/2006 and CLP Regulation (EC) No 1272/2008.
Our logistics team assists institutional buyers with national import clearance procedures, dual-use checks, and veterinary documentation.
Returns & Quality Issues
If a product arrives damaged or fails to meet specifications, contact our support team within 14 days of receipt. Provide lot numbers and a description of the issue.
We will coordinate replacement or credit after reviewing the claim. Do not dispose of product before receiving instructions.
Ready to Order?
Submit a quote request or speak with our sales team about your project needs.
Request a Quote